Ticket sales
Already have your destination in mind? Then all you need is your ticket to get started. At alex, we offer you various convenient options for purchasing tickets.
Buy on the train
Our motto is: board the train - buy your ticket - find your seat. Tickets can be purchased at no extra charge from our train staff on all alex trains (not valid for RVV and VGN network tickets). If you don't have the opportunity to buy a ticket before you start your journey or if you are not sure which ticket is best for you, our train staff will be happy to help you.
Online via the DB website or app
Save time and buy your tickets conveniently online. Visit bahn.de or use the DB Navigator App to book your ticket directly and easily. This option allows you to pay quickly and contactlessly and carry your ticket with you digitally.
Advance sale
Use our Länderbahn Customer Center in Deggendorf, the DB Travel Centers, and the DB Video Travel Centers at selected stations along our lines to purchase your ticket in a personal conversation. Here you will receive comprehensive advice and can choose the right ticket for your journey.
In a Video Travel Center, you can connect with railway staff via screen, microphone, and speaker. They are available via video conference to assist you with booking your tickets or providing timetable and fare information. No technical knowledge is required. The video booths are also suitable for wheelchair users.
| Service point | Opening hours | Location |
|---|---|---|
| Deggendorf
Die Länderbahn Customer Center | Mon - Fri 08:30 -12:00, 12:30 -16:00 Sat 08:30 - 13:30 | Directly at the platform, track 1 Bahnhofstraße 100 94469 Deggendorf |
| München DB Travel Center | Mon - Fri 07:00 - 21:00 | At the main train station Bayerstr. 10a, 80335 München |
| Schwandorf DB Video Travel Center | Mon 07:00 - 19:00 | In the platform access area Bahnhofsplatz 1, 92421 Schwandorf |
| Weiden (Oberpf) DB Travel Center | Mon - Fri 08:30 - 12:30, 13:00 - 16:00 | At the train station Bahnhofstr. 28, 92637 Weiden |
| Marktredwitz DB Travel Center | Mon - Fri 08:30 - 12:15, 12:45 - 16:00 | At the train station Bahnhofsplatz 7, 95615 Marktredwitz |
| Cham Mobility center | Mon, Tue, Fri 07:30 - 12:30 Wed 07:30 - 17:00 Thu 07:30 - 18:00 Sat 08:30 - 11:30 Closed on public holidays | Opposite the train station Bahnhofstr 6, 93413 Cham |
| Landshut (Bay) DB Travel Center | Mon - Fri 06:15 – 17:45 Sat 07:00 – 14:00 Sun, Public holidays 08:30 – 14:00 | At the train station Bahnhofsstr. 1, 84032 Landshut |
| Freising DB Travel Center & Video Travel Center | DB Travel Center Mon - Fri 07:00 – 18:30 Sat 08:00 – 13:30 DB Video Travel Center Mon - Fri 07:00 – 20:00 Sat, Sun, Public holidays 08:00 – 18:0 | At the train station Bahnhofsplatz 4, |