Organizing a group of 21 or more?
Use our form for registration.
Contact
We offer you numerous ways to get in touch with us - just as diverse as our team. Here you will find all the contact options for various concerns. Take a look at our FAQs first, you may already find an answer to your question there.
To process your request quickly, please select the appropriate contact. We look forward to helping you!
Group Registration
Penalty Fare
Questions about penalty fares?
Contact us for assistance.
Lost and Found
Left something on the train?
Report it and we'll do our best.
Passenger Rights
Know your rights in the event of
train cancellations or delays.
Newsletter
Timetable changes and news directly
by e-mail. Currently only in German.
Customer Center
Need help with timetable, tickets or anything else?
Contact us via form, in person or by phone.