Organizing a group of 21 or more?
Use our form for registration.
Contact
The ways to get in touch with us are as varied as our employees in the most diverse areas. Here you will find all the contact options for the right contact person for a wide range of concerns. Please make sure you select the right contact for your inquiry so that we can process your message as quickly as possible.
Group Registration
Penalty Fare
Questions about penalty fares?
Contact us for assistance.
Lost and Found
Left something on the train?
Report it and we'll do our best.
Passenger Rights
Know your rights in the event of train cancellations or delays.
Newsletter
Stay updated with our newsletter for the latest news and timetable changes.
Customer Center
Need help with timetable, tickets or anything else?
Contact us via form, in person or by phone.